How to Change Culture with Technology

We almost failed!  One of the first major change projects I led was an office automation system for Whirlpool. It was the company’s foray into automating the workplace. After a false start with lackluster results, we recognized that the technology required people to...

You Are Not Listening to ME!

“You are not listening to me. I need you to pay attention.”  The irony of this is that I just completed listening to an online seminar by organizational culture guru, Edgar Schein. In the online seminar, he and his son talked about some of their...
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