by Steve Salisbury | Sep 9, 2021 | Uncategorized
Doug Berg is today’s guest blogger.Change doesn’t always go as planned. Okay, that much is obvious from almost anyone’s experience on the topic. There are always unexpected obstacles, twists, and turns as change develops. Change leaders generally expect things to go... by Steve Salisbury | Aug 26, 2021 | Uncategorized
It was a hot and humid afternoon last Saturday when my wife and I drove to our local Walgreens to receive our second dose of the Covid vaccine. As we drove up to the building, it looked closed. It was closed! I fumbled for my iPhone to reread the email confirmation I... by Steve Salisbury | Aug 12, 2021 | Uncategorized
This weeks video newsletter discusses customer service and cross functional dysfunction. I’d love to hear your thoughts on this article. Please go out to LinkedIn to add your comments. Dedicated to fueling your growth,... by Steve Salisbury | Jul 22, 2021 | Uncategorized
If you don’t set this right, your organization will fail. A few years ago, I led a global project with team members who spoke different languages. I facilitated discussions in English to help them understand each other and eliminate confusion. Imagine taking... by Steve Salisbury | Jul 8, 2021 | Uncategorized
We almost failed! One of the first major change projects I led was an office automation system for Whirlpool. It was the company’s foray into automating the workplace. After a false start with lackluster results, we recognized that the technology required people to... by Steve Salisbury | Jun 24, 2021 | Uncategorized
Often, important projects reach a point where they stall, moving sideways for a time, or even backwards. This occasional drifting is typical when the mission is substantial. As change projects unfold, the details pile up, some elements don’t perform as hoped, and the...
